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10.1. Meet-n-Pay Program

10. Special Programs » 10.1. Meet-n-Pay Program

Accept payments from your guests when you meet Chumaround actively supports local communities around the world by making it easy for locals to become hosts and earn money showing people around their cities—no bank account required! Unlike other peer-to-peer…

5.1.1. Meet-n-pay

5. Manage Your Host Page » 5.1. Payment Settings » 5.1.1. Meet-n-pay

Accept payments from your guests when you meet Chumaround actively supports local communities around the world by making it easy for locals to become hosts and earn money showing people around their cities—no bank account required! Unlike other peer-to-peer…

4.1.4. History & Culture

4. Become a Host » 4.1. Select a Specialty » 4.1.4. History & Culture

Share your knowledge about your cities history and culture with visitors. Each town, whether in America, Europe, Africa or Asia, has its own story to tell. Sometimes the great events of history will have affected the community, while other times the community will…

2. Features

2. Features

ChumAround is rich in features that can help travelers connect with local hosts that create one-of-a -kind, authentic experiences in the cities they visit. Hosts enjoy easy set up and management of personalized host pages along with steady traffic to the site…

5.1.2. Require Guests to Pre-Pay

5. Manage Your Host Page » 5.1. Payment Settings » 5.1.2. Require Guests to Pre-Pay

You can require your guests to pay for their chum around when they make their booking. If you decide you’d like to get paid by your guests before you meet, you can quickly connect the Stripe payment gateway to your account. It takes just a few minutes to open a…

1.2. How it Works

1. Getting Started » 1.2. How it Works

Chumaround is a peer-to-peer marketplace that connects travelers with locals that offer to show them around. Travelers can hang out with like-minded locals, while locals can earn extra money in their free time when they become hosts. Initially, they meet via an…

1.1.4. Our Invitation

1. Getting Started » 1.1. About Us » 1.1.4. Our Invitation

You’re cordially invited to: Discover new places. Meet Cool People. Do Amazing Things! Chumaround is on a mission to help change the way people travel and experience the cities they visit; to give them an opportunity to see the world through a different lens;…

9.4. Payments & Pricing

9. Policies » 9.4. Payments & Pricing

CHUMAROUND PAYMENTS AND PRICING POLICY Each local host sets their own hourly rate in their local currency which can be changed any time prior to a guest booking. Local host can choose to be prepaid for a chum around (Prepayment) or receive payment at the time of the…

7.7. Book Appointment

7. How to Book a Host » 7.7. Book Appointment

Now that you and your host agreed to meet, you need to formally book your appointment. Here’s how it works: From the host booking page: Step 5: Select the number of hours you agreed to meet Step 6: Click Book Add your reservation details: Step 7: Add the Name,…

2.7. Payout Options

2. Features » 2.7. Payout Options

How You Get Paid On Chumaround, a local host can choose whether they want to be be (1) paid immediately for guest bookings or (2) receive payments in the local currency at the time of their meeting. Accept Payments When a Guest Makes a Booking Hosts can require…

4.7.1 How to Determine Your Hourly Rate

4. Become a Host » 4.7. Add Your Hourly Rate » 4.7.1 How to Determine Your Hourly Rate

We suggest you use the following formula to calculate your rate: 1. Determine the average hourly rate for workers in your city 2. Multiply the average hourly rate by 2.5 For example: If the average hourly rate for jobs in your city is $10 per hour. You should be…

7.6. Confirm Booking Details

7. How to Book a Host » 7.6. Confirm Booking Details

If a host agrees to chum around with you, make sure you note the following: 1. What is the exact date of your meeting 2. What is the exact time you agreed to meet (Host’s local time) 3. How many hours did you agree to meet? 4. What is the exact time you expect your…

6.7.3. Manage Verification

6. Navigating Chumaround » 6.7. Account Settings » 6.7.3. Manage Verification

Overview Verification gives members peace of mind knowing the people they meet are who they say they are. Members who go through the verification process confirm their name, address and phone number. Once you’ve been verified, you will receive a verification badge…

8.6. Safety Tips

8. Safety & Security » 8.6. Safety Tips

New people and new places present opportunities for adventure, but traveling can also be disorienting. Here are some basic safety precautions we recommend when meeting a person for the first time. 1. It is expected that Chumaround members are honest, respectful, and…

9.3. Terms of Service

9. Policies » 9.3. Terms of Service

CHUMAROUND TERMS OF SERVICE Last Updated: June 10, 2019 ChumAround LLC, a limited liability company, incorporated under United States law, with an address at 201 E Center St, Ste 112, Anaheim, California 92805, provides an online ‘chumaround.com’ platform that…

1.6. FAQ’s for Guests

1. Getting Started » 1.6. FAQ’s for Guests

Is Chumaround a tour operator or travel agency? Chumaround is not a tour operator nor is it a travel agency. Chumaround is a technology company. As our name suggests our role and responsibilities are strictly limited to facilitating the connections between the…

5.1. Payment Settings

5. Manage Your Host Page » 5.1. Payment Settings

When you create a host page on ChumAround, users will be able to book your services directly from the listing you created. When a booking occurs, you will offer your guests a payment option. The current payment options for Chumaround are as follows: On Chumaround, a…

2.6.1 How to Book a Host

2. Features » 2.6. Booking Requests » 2.6.1 How to Book a Host

A Step-by-step Guide for Booking a Host Step 1. Make a Booking Request 1. Search host by city. 2. Filter hosts by the languages, interests, and hourly rate. 3. Review the host booking and profile pages. 4. Find a host you might be interested in chumming with 5.…

1.4. Why hire a host?

1. Getting Started » 1.4. Why hire a host?

Here’s why you should consider hiring a Chumaround host: 1. Gain deeper insight into a city: Local hosts can show a more edgy, more beautiful and more authentic version of a city. They can show you what’s happening ‘behind the scenes’; the hidden gems,…

1.5. FAQ’s for Hosts

1. Getting Started » 1.5. FAQ’s for Hosts

What does chum around mean? A chum can be a friend, pal, buddy, mate, comrade, acquaintance or companion. It’s also one who shares interests or activities with another. When you chum around, you display good-natured friendliness as you accompany someone during a…

1.8. Advice for Guests

1. Getting Started » 1.8. Advice for Guests

To make sure you have the best possible experience while visiting new cities, get started by reading these simple tips about setting up your chum around and interacting with your future hosts. 1. Update your profile page: Chumaround provides a unique service…

1.7. Advice for Hosts

1. Getting Started » 1.7. Advice for Hosts

You don’t need any special skills, experience or talents to become a host on Chumaround, but there are many things you can do to improve your chances of connecting with more guests and receiving high ratings. Here’s a list of 10 tips that will help you become an…

4.5. Add Gallery Images

4. Become a Host » 4.5. Add Gallery Images

Create a Photo Gallery You can add up to 5 photos of yourself so that people will recognize you when you meet. In an effort to preserve storage space and keep operating costs down, Chumaround limits photo size. The file type you select must be JPG, GIF, or PNG and…

2.4. All Cities

2. Features » 2.4. All Cities

Discover New Places. Meet Cool People. Do amazing Things – Everywhere You Go! Every city, town, and village in the world has a history to share; things to see; people to meet and activities to do. And there’s always someone visiting your city, looking to…

7. How to Book a Host

7. How to Book a Host

If you’re ready to embark on a new adventure, then you’ll need to know exactly how to find and book a host in a city, town, village or University that you are visiting. Keep in mind that on Chumaround potential guests can only make a booking after they have…

1.3. Why host?

1. Getting Started » 1.3. Why host?

Here’s why you should consider becoming a Chumaround host: 1. It’s fun and easy: When you chum around with people that visit your city, you’re not a tour guide; there’s no formal training; and there’s no need to memorize any boring scripts. You’re…

6.7.1. Contact Information

6. Navigating Chumaround » 6.7. Account Settings » 6.7.1. Contact Information

Chumaround requires your contact information is updated and accurate to ensure accountability. Both hosts and guests that connect and meet via the Chumaround platform must always keep their account details up to date so we have a way of contacting you should and…

3.3. Add a Cover Photo

3. Create a Profile » 3.3. Add a Cover Photo

Spice Up Your Profile Page with a Cover Photo Your Chumaround cover photo is like the headline of your page: it makes your page stand out and lure users into browsing the rest of your page with interest. Although it seems like such a simple concept, uploading a…

8.4. Booking Requests

8. Safety & Security » 8.4. Booking Requests

Chumaround provides a unique service compared to many travel related platforms, because we allow both the guest and the host to make a mutual decision on whether they will meet and chum around together. As a guest, you will be able to review the profiles of local hosts…

2.6. Booking Requests

2. Features » 2.6. Booking Requests

Request to Meet a Local Host On Chumaround bookings are NOT made instantly, and locals are NOT required to host every person that requests to meet and chum around. Bookings can only be made after a potential guest contacts a host to schedule an appointment. If the…

8.2. Profile Pages

8. Safety & Security » 8.2. Profile Pages

While host booking pages are where a host will generally describe what they might show you or what you might do when you hang out, you should also view a host’s profile page to learn more detailed information information about the hosts. Here you can not only read a…

8.5. Secure Payment Processing

8. Safety & Security » 8.5. Secure Payment Processing

Chumaround does not process payments made on the Chumaround platform. We do not collect or store your payment information. Payments are processed via the third party payment processor—Stripe. Stripe has been audited by a PCI-certified auditor and is certified to PCI…

4.1.8. Nightlife & Bars

4. Become a Host » 4.1. Select a Specialty » 4.1.8. Nightlife & Bars

Invite visitors to the best discos, bars, concerts, and private parties. So you’re a creature of the night. You like to go out late and come home late. You enjoy dancing, late night parties, concerts and events. With clubs constantly opening, closing, and going in…

3.2 Add a Featured Photo

3. Create a Profile » 3.2 Add a Featured Photo

A big smile makes friends! Just like when you go on a job interview, the first impression you give as a Chumaround guest or host matters the most. Your photo is an integral part of your profile. Along with your description and interests, it introduces you to the…

4.1.12. Tips & Tricks

4. Become a Host » 4.1. Select a Specialty » 4.1.12. Tips & Tricks

Offer advice and tips that will help visitors have an amazing experience. You can make yourself available to chum around with visitors for an entire day or week. You can also simply meet your guest for a few hours at a local cafe and offer really good insight, tips…

6.7.4. Close Account

6. Navigating Chumaround » 6.7. Account Settings » 6.7.4. Close Account

To close your Chumaround account: 1. Go to Account Settings 2. Select a reason for closing your account 3. Enter your account email 4. Select Close Account

6.7. Account Settings

6. Navigating Chumaround » 6.7. Account Settings

Manage/Update Your Account Details Account settings is where you can do the following: (1) Update Your Contact Information (2) Change Your Password (3) Manage Your Membership (Guests Only) (4) Close Your Account To access your account settings: (1) Go to Your…

4.1.5. Interpretation & Translation

4. Become a Host » 4.1. Select a Specialty » 4.1.5. Interpretation & Translation

Speak a second language? Help visitors communicate with other locals during their visit. Have you ever traveled to a place where you have no knowledge of the local language? For many people, it can lead to very frustrating experiences and mistakes. Maybe you…

6.7.2 Change Password

6. Navigating Chumaround » 6.7. Account Settings » 6.7.2 Change Password

To change your password on Chumaround if you’re already logged in: 1. Go to Account Settings. 2. Click Change Password 3. Enter Old Password 4. Enter New Password 5. Click Save Changes.

1.1.2. Our Story

1. Getting Started » 1.1. About Us » 1.1.2. Our Story

The concept behind Chumaround first came to American entrepreneur and avid traveler Michael Cruz in 2011. The idea came to him in the form of an imagined resolution to a challenge that had troubled him for years: is it possible to truly get to know a place that…

2.8. Promote Yourself

2. Features » 2.8. Promote Yourself

On Chumaround there is a unique feature called “Promote Yourself” that allows hosts to make their host listing page more visible to people browsing ChumAround. Once a new listing is created, you can find this option by doing the following: 1. Go to your…

1.9. News & Press

1. Getting Started » 1.9. News & Press

Chumaround creates a wonderful win-win opportunity for both the people visiting new cities and for people that live in the cities they visit. Visitors get a chance to enjoy an authentic, unscripted experience with locals that agree to become hosts and show them around.…

4.9.1 Edit Booking Page

4. Become a Host » 4.9. Make Listing Live » 4.9.1 Edit Booking Page

Easy Content Editing You can edit and make changes to your booking page with a few clicks of the mouse. To edit your page: 1. Navigate to your Dashboard 2. Click the My Listings Tab 3. Locate the Listing You’d like to Edit 4. Click the Edit Listing Icon 5. Edit…

5.5. Edit Listing

5. Manage Your Host Page » 5.5. Edit Listing

Edit Your Listing You can edit and make changes to your host booking page with a few clicks of the mouse. To edit your page: 1. Navigate to your Dashboard 2. Click the My Listings Tab 3. Locate the Listing You’d like to Edit 4. Click the Edit Listing Icon 5. Edit…

7.8. Print Booking Confirmation

7. How to Book a Host » 7.8. Print Booking Confirmation

Once you’ve completed your reservation, you can print a booking confirmation. To print your confirmation follows these simple steps: 1. Navigate to Your Dashboard 2. Click the My Bookings Tab 3. Click on the title of the reservation you just booked. 4.* Print your…

9.1. Data Protection Policy

9. Policies » 9.1. Data Protection Policy

CHUMAROUND DATA PROTECTION POLICY Last Updated: October 1, 2018 To provide the ChumAround services, we must process information about you. The types of information we collect are solely limited to our mission of helping travellers and local hosts around the world…

4.9. Make Listing Live

4. Become a Host » 4.9. Make Listing Live

Once you’ve finished setting up your host page and you believe everything looks in order, you can make your listing live and begin accepting booking requests. You can make publish your listing from the Preview page or from the Manage Listing page on your…

7.2. Filter Hosts

7. How to Book a Host » 7.2. Filter Hosts

Filters make it easy to narrow your search results. To help you better connect with people that can help you see and to the types of things you most enjoy in the language you speak you can filter local hosts by the languages they speak, the things they like to do, and…

3.8 Edit Profile

3. Create a Profile » 3.8 Edit Profile

You should always make sure your profile is updated with a recent picture. Always look for ways to improve your description and add any new hobbies or activities you enjoy doing. If there are any special events or activities you’ll be attending, that’s also…

5.4. Confirmation Settings

5. Manage Your Host Page » 5.4. Confirmation Settings

An Automated Booking Message Written by You Once your guests completes booking hours to chum around with you, they will receive an email confirmation and also be directed to their booking page where they can review and print their reservation. You can customize the…

7.1. Search by Location

7. How to Book a Host » 7.1. Search by Location

To search by location: 1. Locate the search bar in the Chumaround header or home page that reads “Where to next?” 2. Enter a City Name or City,Country or City,Region (English Spelling Only) 3. You will be directed to a search results page that lists host in the…

10.3. Ad Exchange Program

10. Special Programs » 10.3. Ad Exchange Program

To insure that ads placed on Chumaround align with our goals and mission statement, we do not allow automated ad posting by ad exchange networks. Rather we designed the Chumaround Ad Exchange Program to build meaningful relationships with like-minded businesses from…

5. Manage Your Host Page

5. Manage Your Host Page

Once your listing is live you will be able to manage payments, set your availability and easily promote yourself. In this chapter, you will learn how to manage your listing and achieve optimal success as a Chumaround host. Follow these instructions to view options…

10.2. Influencer Program

10. Special Programs » 10.2. Influencer Program

How it works Are you a blogger, vlogger, photographer, videographer, producer, actor, model, celebrity or someone that is looking to grow their social media following? We are thrilled to announce the Chumaround Influencer Program. The program is designed to help you…

2.4.1 Multi-City Hosting

2. Features » 2.4. All Cities » 2.4.1 Multi-City Hosting

Multi-City Hosting So you live in a city that borders nearby cities you’d like to host in. Great! On Chumaround you can create and manage multiple host listings from one account. Here’s how to create multiple host listings: 1. Create 1 Chumaround User…

2.1.1. Edit Profile

2. Features » 2.1. Dashboard » 2.1.1. Edit Profile

How to Edit Your Profile Page Your profile page is where people will go to learn more about you before they book you as a guest or a host. This page should be complete and always have an up to date photo that makes it easy for people to recognize you. It’s…

4.4 Add Your Host Location

4. Become a Host » 4.4 Add Your Host Location

In what town, city, or village will you show people around? On your booking page, your location is the city that you can show visitors around in. Please add just one city to your booking page. If there are several cities you’d like to host in, then simply…

4.7. Add Your Hourly Rate

4. Become a Host » 4.7. Add Your Hourly Rate

Step 1: Select Your Local Currency Chumaround allows all hosts to determine the hourly rate they’d like to earn whilst chumming around with visitors.The default currency on Chumaround is US Dollars. If you’d like to be paid in your local currency, it’s important…

7.5. Send Booking Requests

7. How to Book a Host » 7.5. Send Booking Requests

On Chumaround you need to contact your host to schedule an appointment. To schedule an appointment: Step 1: Click Request Appointment or Contact Host on the host’s booking page. Step 2: Add Your Subject Step 3: Answer and submit the recommended questions to…

5.2. Availability Settings

5. Manage Your Host Page » 5.2. Availability Settings

Availability Explained Before booking an appointment, your potential guest will need to contact you to check your availability. Unless, they contact you, they can not book an appointment. However, we realize there will be times in which you simply will not be…

4.2. Add Languages You Speak

4. Become a Host » 4.2. Add Languages You Speak

Let people know which languages you speak. You can add the languages you speak to your booking page to let people know which languages you can communicate in. It’s important to understand that you can host visitors if you speak multiple languages or if you…

4.3. Add a Motto/Title

4. Become a Host » 4.3. Add a Motto/Title

Add an enticing title to your booking page. Your title may be the first and only thing user read about you, so it’s important to create a short catchy title that captures the attention of people browsing the search page. Coming up with just the right title can…

5.3. Upgrade Listing

5. Manage Your Host Page » 5.3. Upgrade Listing

Get More Exposure to Your Listing It’s 100% free to create a listing and become a local host on Chumaround, but we can help you get more exposure and increase the number of bookings you receive. Here’s how it works: (1) Navigate to Your Dashboard (2) Go…

4.1. Select a Specialty

4. Become a Host » 4.1. Select a Specialty

Select a Specialty – Explained To make it easier for visitors to connect with people that can help them do the types of things they’re most interested in, we ask that all hosts choose one area of expertise they’d like to showcase. This area of…

8.2.2. Ratings & Reviews

8. Safety & Security » 8.2. Profile Pages » 8.2.2. Ratings & Reviews

The Chumaround Review and Rating System allows members to share their personal experience with a host, and then rate that experience. Members who have booked a host and completed their chum around are permitted to submit a public review up to 14 days after the meeting…